I. GENERAL PROVISIONS
1. This document contains General Terms and Conditions under which the Merchant provides services to its users / customers through the nargilehouse.com internet shop. These conditions bind all users. By clicking on the “I agree with the terms and conditions” button, the user / customer agrees, accepts in full and agrees to comply with these Terms and Conditions. 2. Identifying the user / client to reproduce his statement for acceptance of the Terms of Service and for the order made is done through logged files on the server of nargilehouse.com, storing the user / client’s IP address, As well as any other information. 3. The products on the nargilehouse.com website do not constitute a legally binding offer but rather are a demonstration online catalog describing the merchant’s product line. 4. MERCHANT reserves the right to refuse delivery of a confirmed order in case the goods are not available. In the absence of stock availability of the goods requested, within the working week, the MERCHANT informs the customer / customer about the depletion by sending a message to the Customer’s specified e-mail address or telephone number. In the event that a transfer is made to the merchant’s account, the customer will be able to choose between a refund, a cancellation or a replacement order. 5. The contract language is Bulgarian and the payments will be made in Bulgarian Levs with / without VAT.
II. DELIVERY 1. Immediately after delivery, the goods should be carefully inspected by the user / customer or a person authorized by him / her. Any damage, hits or other damage should be reported to the MERCHANT immediately. In the cases where the MERCHANT is given in writing a specific delivery date and time, the statement is binding. In the case of incorrect or wrong address, contact person and / or telephone when submitting the application, MERCHANT is not bound by any obligation to fulfill the order. 1a. Upon delivery of the goods, the user / customer or a third party signs the accompanying documents. A third person is considered to be a person who is not the owner of the application but accepts the goods for delivery and is at the address specified by the customer. Upon refusal to receive the goods, except in the cases described below, the refusal shall be considered unfounded and the Customer shall be responsible for payment of the cost of delivery and return of the goods. In the event that the Customer is not found within the term of delivery at the specified address or if there is no access and conditions for the delivery of the goods within this period, MERCHANT is relieved of its obligation to deliver the goods ordered for purchase. 1b. When the goods delivered apparently do not correspond to the goods ordered for purchase by the Customer and this can be ascertained through the ordinary inspection, the Customer may request that the goods delivered be replaced with a corresponding purchase request within 24 hours of receipt III. WARRANTY TERMS 1. The merchant offers a guarantee document to his / her customers for a purchased item if such a document is provided by the producer of the goods. The document describes: address and telephone of the authorized repairers of the purchased goods the warranty conditions of the respective service centers or manufacturers warranty period of the goods purchased by the user / customer. IV. PRICES 1. The prices indicated on the site are in Bulgarian Lev and refer to 1 number / pair and do not include transportation.
V. REFUSAL AND RETURN OF A CONTRACT
1. The user has the right to cancel the submitted order within 1 business day from the date of submission by contacting the nargilehouse.com team via email or telephone. 2. The consumer is entitled, without due compensation or penalty, to renounce the concluded contract within 7 working days from the date of receipt of the goods. If the user waives the prescribed time limit, he must notify the seller and return the goods in their original packaging, with the original labels, without indications that the product has been used without being damaged or treated in any way / Etc. and under all other conditions under Article 55 of the Consumer Protection Act. 3a. Upon receipt of the returned merchandise and its review, the seller refunds to the consumer the price paid by him / no return shipping costs to nargilehouse.com/ no later than 30 days from the date on which the consumer exercised his / her right of withdrawal The contract. 3b. When the payment was made with a bank card, the return of the full amount / no return shipping costs to nargilehouse.com/ is made only by credit card transaction. 4. Every customer may take advantage of his / her right to be replaced with another product of his choice.
VI. RIGHTS AND OBLIGATIONS OF USER / CUSTOMER
1. The user / customer has the opportunity to view and / or register / order the advertised goods at the online store nargilehouse.com.
2. The user / customer has the right to be informed about the status of his / her order.
3. The user / customer bears full responsibility for the protection of their username and password, as well as for all actions performed by them or by a third party by using their username and password. The user is obliged to immediately notify the MERCHANT for any case of unauthorized access by using his username and password and whenever there is a danger of such use.
4. The user is obliged to pay the price of his order according to the advertised way on the page nargilehouse.com
5. Every user, whether a customer of a merchant is obliged to use the services:
• not violate and respect the fundamental rights and freedoms of citizens and human rights, in accordance with the Constitution and the laws of the Republic of Bulgaria and the recognized international instruments;
• Not to offend the good name of another and not to call for a violent change in the constitutionally established order, to commit a crime, to violence against the person or to spur racial, national, ethnic or religious enmity;
• not to violate any foreign property or immaterial, absolute or relative rights and interests, such as property rights, intellectual property rights, etc .;
• to observe Bulgarian law, applicable foreign laws, moral and moral rules and Internet ethics when using the services provided by nargilehouse.com;
• to notify the MERCHANT immediately of any case of committed or open violation in the use of the services provided;
• not load, transmit, transmit, distribute or otherwise use and disclose to third parties software, computer programs, files, applications or other materials containing computer viruses, unauthorized remote control systems (“Trojan Horses “), computer codes, or materials intended to interrupt, hinder, disturb or restrict the normal functioning of computer hardware or software or telecommunication facilities or target unauthorized intrusion or access abroad estrane resources or software;
• not to commit malicious actions;
• to indemnify MERCHANT AND ALL THIRD PARTIES for any loss or damage suffered, including any costs and fees paid for lawyers’ claims arising out of and / or paid to third parties in connection with websites, hyperlinks, materials Or information that the User has used, placed on the server, posted, distributed, made available to third parties or made available through nargilehouse.com in violation of the law, these Terms of Service, Good Morals or the Internet is Teica;
5a. The customer is obliged to specify a correct and valid telephone, delivery address and e-mail address, to pay the price of the goods, to pay for the delivery costs, when it is not free and to provide access and the opportunity to receive the goods. In the event that the delivery is free of charge, it shall be deemed to be gratuitous.
VII. RIGHTS AND OBLIGATIONS OF A TRADER
1. MERCHANT has no obligation and objective ability to control the way consumers use the services provided.
2. A MERCHANT has the right, but not an obligation to retain materials and information located on the nargilehouse.com server.
3. A TRADER is entitled at any time without notifying the User / Customer when the latter uses the services in breach of these terms and at the discretion of the TRADER to terminate, suspend or change the services provided in connection with the use of the site. TRADER is not liable to consumers and third parties for damages and lost profits resulting from termination, suspension, alteration or limitation of services, deletion, modification, loss, unreliability, inaccuracy or incompleteness of messages, materials or information transferred, used , Recorded or made available through nargilehouse.com.
3a. After receipt of the payment, the merchant undertakes to transfer to the consumer / customer the ownership of the goods ordered for purchase, to deliver on time the goods ordered for purchase, to check for technical condition each item before sending it (in case this is possible , Without interfering with the integrity of the package).
4. The MERCHANT is not responsible for damages caused to the software, hardware or telecommunication equipment or for the loss of data arising from materials or resources searched, loaded or used in any way through the services provided. The advice, advice or assistance provided by MERCHANTS ‘specialists and employees regarding the use of the services by users does not give rise to any liability or obligations on the MERCHANT. The Company is not responsible, in untrue fashion, for the information provided by the manufacturer about the product.
5. A TRADER has the right to collect and use information pertaining to its Users / Customers, whether registered.
6. The information under the previous article may be used by the TRADER, except in the event of express disagreement by the User, sent to the following e-mail address numan32@me.com THE TRADER collects and uses the information to improve the services offered. All the purposes the MERCHANT will use the information will be in compliance with the Bulgarian legislation, the applicable international acts and the good morals.
7. A TRADER is not liable for non-performance of its obligations under this contract in circumstances that the MERCHANT has not foreseen and was not obliged to foresee – including occasional events, problems in the global Internet network and in the provision of Services beyond MERCHANT control
8. MERCHANT has the right to install cookies on the computers of the users. Cookies are text files that are stored on the user’s hard disk on the user’s hard disk and allow the user to recover information identifying and allowing tracking of the user’s actions, the websites he visits, the hyperlinks he uses, Uses and records others.
VIII. PERSONAL DATA
1. MERCHANT guarantees to its Users / clients the confidentiality of the information and personal data provided. The latter will not be used, disclosed or brought to the attention of third parties except in the circumstances and under the conditions set forth in these General Terms and Conditions. MERCHANT protects the personal data of the user / client who have become aware of him / her when filling in the electronic form for making a request for purchase, this obligation being dropped in case the Customer has provided false data. Subject to the applicable laws and clauses of these Terms and Conditions, MERCHANT may use the personal data of the Customer solely for the purposes of the contract. Any other purposes for which the data is used will be in line with Bulgarian legislation, applicable international instruments, Internet ethics, moral rules and good morals.
2. MERCHANT undertakes not to disclose any personal data about the Client to third parties – state authorities, commercial companies, individuals and others, except in the cases when he has received the explicit written consent of the Client, the information is requested by state authorities or officials, Which under the current legislation are authorized to request and collect such information. MERCHANT is obliged to provide the information by virtue of the law.
IX. AMENDMENTS
1 The General Terms and Conditions may be changed at any time by a TRADER who is also entitled to change the characteristics of the services provided and these General Terms and Conditions and on the basis of changes in the legislation. MERCHANT undertakes to notify the User of the changes to the General Terms and Conditions, by publishing a notice on their website on a prominent place on their website and giving them sufficient time to get acquainted with them. Within the given period, if the User does not claim to reject the changes, he / she shall be deemed bound by them. In the event that the User declares in the given time that he does not agree with the changes, THE TRADER has the right to immediately stop or terminate the provision of the services to the User.
X. TERMINOLOGY
1. “User / Client” means anyone who has uploaded nargilehouse.com to his / her computer.
2. “Order” means the selected goods and all other attributes related to the manner of delivery and payment of the goods by the customer / user.
3. The online store nargilehouse.com is the property of the TRADER.
4. All disputes between the parties shall be resolved in a spirit of understanding and goodwill. In the event that consent is not reached, any unresolved disputes, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes concerning the filling of gaps in the contract or its adaptation to new circumstances, shall be resolved by The competent court of registration of the TRADER according to the Bulgarian legislation.